Contact Us

Questions, order help, or simply something lovely to share?
Our small team is here to help.

Returns & exchanges

See the steps and timings for returns, exchanges, cancellations, and damaged pieces.

Read our return policy

A quick question?

Our frequently asked questions cover candles, care, ordering, gifting, and more.

Find Camp Hollow nearby

Discover independent shops where you can meet our tiny characters in person.

Find a stockist

Send us a little note

Tell us what you need and we’ll point you in the right direction. Including your order number helps us find an answer more quickly.

You can also email us directly at service@camphollow.com.

A real person reads every note

Camp Hollow is a small, family-run studio. Thank you for your patience while we give each message the care it deserves.